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Shipping Policy

At Cabello, we strive to ensure that your shopping experience is pleasant and efficient. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our website www.shopcabello.com.

1. Processing Time

  • Order Processing: Orders are processed within the same business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  • Order Cutoff Time: Orders placed after 3 PM will be processed the following business day.

2. Shipping Rates and Delivery Estimates

  • Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
  • Delivery Estimates: Delivery times may vary depending on your location and selected shipping method:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Overnight Shipping: 1-2 business days

3. Shipping Locations

  • We ship to addresses within the country.
  • Please note that we do not ship to P.O. Boxes or APO/FPO addresses.

4. Shipment Confirmation and Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes

  • Cabello is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Damages

  • Cabello is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.
  • Please save all packaging materials and damaged goods before filing a claim.

7. Returns and Exchanges

  • Our Return Policy provides information on how to return or exchange an item. If you need assistance, please contact our customer service team at support@shopcabello.com.

8. Shipping Restrictions

  • Some products may have shipping restrictions due to local laws and regulations. If an item cannot be shipped to your location, you will be notified during the checkout process.

9. Contact Us

  • If you have any questions about this Shipping Policy, please contact us:
  • By email: support@shopcabello.com
  • By visiting this page on our website: www.shopcabello.com/ContactUs